Successful deposit refunds?

[Charjd]

I've been reading horror stories of difficulties getting deposits refunded. I'm wondering if there are any success stories. Has anyone had their deposit refunded promptly and effortlessly? I probably won't be getting a Silverado because I bought a Rivian and I'm happy with it. There's still a possibility I could get a Silverado if they were so good that I had to have one. It's looking more doubtful every day. Anyway I'm so far back in the queue that a reservation is pretty irrelevant. I think I'll want my deposit back. I'll probably go right to the dealer and talk to a manager about what the process is. Maybe they'll just hand me a check. I wonder why Chevy / GM handed out hundreds of thousands of useless reservations anyway. They should have stopped at 50,000. It's probably just a way to generate interest. Bait and switch with nothing.

 

[wattsup]

I've been reading horror stories of difficulties getting deposits refunded. I'm wondering if there are any success stories. Has anyone had their deposit refunded promptly and effortlessly? I probably won't be getting a Silverado because I bought a Rivian and I'm happy with it. There's still a possibility I could get a Silverado if they were so good that I had to have one. It's looking more doubtful every day. Anyway I'm so far back in the queue that a reservation is pretty irrelevant. I think I'll want my deposit back. I'll probably go right to the dealer and talk to a manager about what the process is. Maybe they'll just hand me a check. I wonder why Chevy / GM handed out hundreds of thousands of useless reservations anyway. They should have stopped at 50,000. It's probably just a way to generate interest. Bait and switch with nothing.

Interest, yes, but also an interest-free loan.

 

[4sallypat]

Thanks for reminding me!

I have 2 reservations to cancel since GM never came out with either EV truck.

GMC Denali EV & Silverado EV.

 

[bmwhitetx]

I cancelled online 10/3. Almost immediately got robo-texts from the dealer asking what vehicle I wanted more info on. Replied I just wanted a refund. They replied it would be forwarded. Crickets for 10 days so I used the dealer's online Contact Us to ask about refund. I gave details (name and address, reservation number, date they charged my CC, last 4 of CC, etc.). And of course immediate responses from robot mailers wanting to know the vehicle I wanted. I replied I wanted a refund.

A few days later got a text from Sales Manager stating that he had a check ready. I gave them my address and it showed up today. Dealer is Five Star Chevrolet in Carrollton TX. Nice guy once you get the right person.

Frustrating to have dealers with zero contact info on their website. The Ford dealer I use has email and phone numbers for all managers and sales people plus parts and service managers.

 

[EV Truck]

I cancelled online 10/3.

Did you cancel online at your dealer's website, or at chevrolet.com?
Thanks,